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As someone that has a video on their homepage, I think it helps pull in those poor souls that won't take the time or exert the energy to read (a group that seems to be increasing in my estimation). I agree that if all of your messaging hinges on someone watching the video to understand what you do, that's a problem. But, a video that reinforces messaging for the video watchers out there is pretty helpful.

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For sure. There are cases where they can be good, and your last line was a perfect summary -- you need solid messaging to get things going, and then a video can help take it further.

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