We all want to love what we do, but it's almost impossible to do that if we don't love who we serve. As Seth Godin has said, "if you hate your customers, you're going to hate your business." While you may have a bad experience with a restaurant or hair salon, they're generally working hard to earn your trust and typically don't make it a habit of hating their customers. That said, there are certainly companies out there that go into it knowing that they won't be friends with their customers, such as cold callers, but that's what they signed up for.
Hate your customers, hate your business
Hate your customers, hate your business
Hate your customers, hate your business
We all want to love what we do, but it's almost impossible to do that if we don't love who we serve. As Seth Godin has said, "if you hate your customers, you're going to hate your business." While you may have a bad experience with a restaurant or hair salon, they're generally working hard to earn your trust and typically don't make it a habit of hating their customers. That said, there are certainly companies out there that go into it knowing that they won't be friends with their customers, such as cold callers, but that's what they signed up for.