Seth Godin gave an interesting challenge in his podcast last week, where he encouraged people to announce what they were going to say before they say it. For example, if you’re getting frustrated on the phone with a customer service rep, you’d say “Next I’m going to get riled up a bit more and threaten to leave, then I’ll tell you that I know the CEO and I’ll have you fired, and then I’ll start really screaming. Ready? Let’s begin
Meta dialogue
Meta dialogue
Meta dialogue
Seth Godin gave an interesting challenge in his podcast last week, where he encouraged people to announce what they were going to say before they say it. For example, if you’re getting frustrated on the phone with a customer service rep, you’d say “Next I’m going to get riled up a bit more and threaten to leave, then I’ll tell you that I know the CEO and I’ll have you fired, and then I’ll start really screaming. Ready? Let’s begin